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Identity Cloak 5.5.0 to 5.5.4
Identity Cloak 6.0.0 onwards
Installation
User guides
Troubleshooting Guides
Frequently Asked Questions
Release notes
Identity Cloak 5.5.0 to 5.5.4
Installation
User Guides
Frequently Asked Questions
Release notes
Troubleshooting Guides
Identity Cloak 5.3.0 to 5.4.4
Installation
User Guides
Frequently Asked Questions
Release notes
Identity Cloak Milestone - Playback
Installation
User guides - 7.0.1 onwards
User Guides - 4.2.0 - 4.2.2
Release notes
Frequently Asked Questions
Document Redaction
Getting Started
Frequently Asked Questions
AXIS ACAP
Installation
Configuration
User Guides
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Help Centre
Identity Cloak 5.5.0 to 5.5.4
Identity Cloak 6.0.0 onwards
Installation
User guides
Troubleshooting Guides
Frequently Asked Questions
Release notes
Identity Cloak 5.5.0 to 5.5.4
Installation
User Guides
Frequently Asked Questions
Release notes
Troubleshooting Guides
Identity Cloak 5.3.0 to 5.4.4
Installation
User Guides
Frequently Asked Questions
Release notes
Identity Cloak Milestone - Playback
Installation
User guides - 7.0.1 onwards
User Guides - 4.2.0 - 4.2.2
Release notes
Frequently Asked Questions
Document Redaction
Getting Started
Frequently Asked Questions
AXIS ACAP
Installation
Configuration
User Guides
Identity Cloak 5.5.0 to 5.5.4
Help related to how to use Identity Cloak version 5.5.0 to 5.5.4 and the different features within our video redaction platform.
Installation
How to insert a licence key?
How to get through your Firewall?
How can I add Proxy Settings?
How to update Identity Cloak?
User Guides
How to import a video?
How to trim your video down in length?
How to use Auto-Tracking with the three different redaction modes?
What is tracking sensitivity and how do I use it?
How to manually redact?
How do I delete tracks?
How to use the Dynamic Adjustment?
How to change the degree of blur?
How to use Full Body Blur?
How to redact License Plates?
How to Export videos?
How do I change the export video format?
See more
Frequently Asked Questions
What data is transferred to Facit Data Systems?
Does Identity Cloak have access to your videos?
How do I find my License Key?
Is there an Identity Cloak plug-in for Milestone?
What video files are supported?
What format can I export the files?
What is the difference between the resolution options?
What can I customise while redacting videos?
What are the Hardware Requirements
Can Identity Cloak be installed on a virtual machine?
What are the accessibility features of Facit Identity Cloak?
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Release notes
Release Notes 6th October 2023
Release Notes 23rd August 2023
Release Notes 18th August 2023
Release notes July 2023
Troubleshooting Guides
Why is auto-blur flickering on and off of faces?
Why is my video greyed out?
Why is auto-blur not picking up faces?
What to do if your footage is running slow?
